Alamenia Isolation

I'm about a week behind on Days and was watching Hope and John trying to get a long distance call to Salem. Later Hope opened her laptop and was searching for the layout of wherever their passports are kept.  If they have internet then WHY do they keep saying they're cut off and isolated?  Can't they send emails to those in Salem and let them know what's going on?  Can't anyone in Salem send them emails? 

I know, Da Plot.  It's also 2012 and email is so 2010, now it's all about texting.